Basic Function:Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting andacknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.Give enthusiastic support of FWT’s merchandise and sales methods,Assist the business to grow and prosperReflect sincere cheerfulness in everyday contact with colleagues and customers.Duties & Responsibilities:
Generate sales to budget by competently processing all sales,exchanges, orders, returns etc.Provide a high standard of visual merchandising by ensuring merchandise is attractively displayed and where appropriate grouped into merchandise categories or stories.Provide superior customer service by understanding and implementing product knowledge, service and sales skills and establishing rapport with customers aimed at initiating sales.Undertake housekeeping responsibilities on a daily basis for the benefit of the store, staff and customersFamiliarise self, understand and comply with the company’s brand CultureMaintain open and honest communication with customers, staff and management and other key business partnersMaintain the operational standard of the store by following store operational procedures (SOM)Maintain an awareness of all promotions andadvertisements.Assist in floor moves, merchandising, display maintenance, and housekeeping Assist in processing and replenishing merchandise and monitoring floor stock.Aid customers in locating merchandise.Communicate customer requests to management.Assist in completing price changes withinthe department.Participate in year-end inventory and cycle countsMaintain dynamic work relationship with the team members & key departments.
Graduate of core schooling completed3+ Years of experience performing similar dutiesBasic proficiency in Microsoft Excel, Word, Outlook, Internet ExplorerSound knowledge of Carpentry.Good level of verbal and written communication skills (English essential, Arabic is an added asset).
Al Kuwait, Kuwait
Employer (Private Sector)
Full Time Employee
Monthly Salary Range
Number of Vacancies
Years of Experience
Bachelor’s degree / higher diploma
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