Policies & Procedures Implement General claims policies and procedures in order to achieve department objectives.General Claims Receive General claims and ensure that all required information for processing is available. Assess details pertaining to the accident such as the amount of loss incurred by all parties, other parties’ insurance policy coverage, fault percentages of all parties involved, whether or not the insurance policy covers the accident, etc. Prepare the amount of liability towards the parties involved. Handle General claims processes (updating the system, issuing credit notes, and forwarding to the Finance department) while ensuring the accuracy of work and the completion of claims processing in a timely manner so as not to delay member re-imbursement.Claims Investigation Coordinate for all claims investigation through prompt contact with appropriate parties such as policyholders, accounts, claimants, the local traffic authority, witnesses, and technical experts to determine the extent of liability, damages, and contribution potential. Assist surveyor in reviewing accidents and in determining the best and most cost effective approach for repair.Reports Assist in preparing a weekly suspended & denied claims report and a paid & outstanding claims report.Communication Ensure good relations with related service providers & clients, handle problems between them and negotiate terms and conditions with the provider.Clients’ Information: Maintain claim files along with an effective diary system to ensure that all claims are handled in a timely manner, and document claim file activities in accordance with established procedures. Ensure and update clients’ claims are available & updated on the system.
Investigation and hearing Communication Skills Problem Solving Ability Customer Focus Job Knowledge Computer Skills Proficiency in English and Arabic languages
Al Kuwait, Kuwait
Employer (Private Sector)
Full Time Employee
Monthly Salary Range
Number of Vacancies
Years of Experience
Algeria; Bahrain; Comoros; Djibouti; Egypt; Iraq; Jordan; Kuwait; Lebanon; Libya; Mauritania; Morocco; Oman; Palestine; Qatar; Saudi Arabia; Somalia; Sudan; Syria; Tunisia; United Arab Emirates; Yemen
Bachelor’s degree / higher diploma
Diploma in Business Administration or any related field.
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