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July 22, 2019
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END USER COMP TECH (DEPLOY)

Career Area Information Technology Job Description PROVIDES ACCURATE, TIMELY AND CREATIVE SOLUTIONS TO END-USER COMPUTER AND NETWORKING PROBLEMS OF MODERATE TO COMPLEX NATURE TO ENSURE END-USER PRODUCTIVITY. PERFORMS RESTORATIVE AND MAINTENANCE ACTIONS EITHER REMOTELY OR AT THE END USERS LOCATION TO RESOLVE END-USERS PROBLEMS, USING BASIC TROUBLESHOOTING AND TECHNICAL SKILLS. RESPONDS TO SITUATIONS WHERE STANDARD PROCEDURES HAVE FAILED IN ISOLATING OR FIXING PROBLEM EQUIPMENT OR SOFTWARE INSTALLATIONS, MOVES, AND CONFIGURATION CHANGES. MAINTAIN ACCURATE INFORMATION AND DATA REGARDING END-USER ISSUES WITHIN THE TRACKING SYSTEM AND ACCORDING TO POLICIES AND STANDARDS. Number of Positions Remaining 4 Vacancy Number C1-000073-2019 Employment Category Regular Full Time Job Grade 3 Job Tier 3 Job Qualifications BACHELOR’S DEGREE IN AN ASSOCIATED MAJOR FIELD OF STUDY IS HIGHLY DESIRED. EXPERIENCE IN THE APPROPRIATE BUSINESS APPLICATIONS AND/OR RELATED WORK. MUST POSSESS THE ABILITY, KNOWLEDGE AND SKILL TO OPERATE/USE THE APPROPRIATE SYSTEMS/SOFTWARE/HARDWARE. Supervisor No Facility Name KW KUWAIT GM/OH Salary Minimum $40,968.00

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