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October 15, 2019
Home » Job Feeds » E-Commerce Customer On-boarding Specialist at The First Leader – Al Ahmadi

E-Commerce Customer On-boarding Specialist at The First Leader – Al Ahmadi

Job Description

Under general supervision, the E-Commerce Onboarding Specialist will provide customer onboarding support activities for B2B ecommerce Platform . This role will include customer setup, training, Supporting and follow-through to ensure that a customer is ready to manage his own account. Position will also be responsible for some data entry tasks during account setup as well as Products display.ESSENTIAL JOB DUTIES & RESPONSIBILITIES• Responsible for new account setup, on-boarding support.• Responsible for providing the necessary training for new sellers.• Aligns with the team to ensure that customer micro-site is fully functioning.• Prepares and presents reports and briefings about seller visits to executive management• Analyse problems/issues/concerns , processes, and performs necessary actions to resolve.• Establish strong cross-functional relationships with other team members• Ability to identify and take initiative to resolve conflicts on own where possible• Ability to work in a fast paced environment managing multiple priorities• Affinity for learning and keeping up with evolution in E-Commerce market

• Understanding of E-Commerce market competitive landscape, technologies, consumer needs.• Creative critical thinking and problem solving skills• Capable of handling multiple accounts.

Job Details

Job Location
Al Ahmadi, Kuwait

Company Industry

Company Type
Employer (Private Sector)

Job Role
Training and Development

Employment Type
Full Time Employee

Monthly Salary Range

Number of Vacancies

Preferred Candidate

Career Level
Mid Career

Years of Experience
Min: 1 Max: 5

Residence Location
Al Ahmadi,Kuwait

Min: 21 Max: 30

Click here to apply

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