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Kuwait City
October 18, 2019
Home » Job Feeds » Beauty Consultant – Bourjois, Kuwait

Beauty Consultant – Bourjois, Kuwait

We are Chalhoub Group, a leading family business in the world of beauty, fashion and gifts. We have blended our Middle East expertise and intimate knowledge of luxury to offer service excellence to all our partners and a unique experience to all our customers for over 60 years As we continue to grow, it’s our vision to become a hybrid retailer, bringing luxury experiences to the fingertips of customers everywhere. Our passionate teams drive our vision forward, without them, we couldn’t create luxury experiences for our customers. Through opportunities, development and support, we empower each and every employee to achieve their career goals – and beyond. It’s an exciting journey we’re on, and one you could be part of. What we are looking for: Beauty Consultant What you’ll do: Organizational: Follow all relevant Retail policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner Operational: Implement activities under minimal supervision  Escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner Guest Experience Focus: Build and maintain guest experience standards in order to build strong loyalty  Address customers’ queries about products, prices, availability, product uses, and services Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers’ expectations Advise customers on product ranges best suited to their needs Demonstrate usage and benefits of various brands and products Sales Focus: Generate sales, while achieving line and sales targets, using make up knowledge Sell-out target tracking at store level Generate daily sales reports Participate in achieving incentives Track post-launch sales at store level Ensure merchandising levels in the store are met as per the brand guidelines Stock Replenishment: Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times Report stock shortages using the stock order form Ensure stock receipt as per set procedures Participate in relevant projects and community activities as and when needed What you need to succeed in this role: Guest experience focus Negotiation and Influencing skills Effective Communication Ready to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere? Now’s your chance. By being part of our journey here at Chalhoub Group, you can make a real impact on customers and some of the finest brands in the world. In return, you’ll have everything you need to innovate your career. What we We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow. Amazing benefits We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution & exclusive employee discounts.

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