Affected passengers can call the Etihad Airways Contact Centre or visit the airline’s website, mobile app.
Several Etihad Airways flights to Japan have been canceled as super typhoon Hagibis bears down on Tokyo, causing power outages, flooding and widespread travel disruption.
An Etihad spokesperson told Khaleej Times on Saturday that flights EY888 from Beijing to Nagoya and EY889 from Nagoya to Beijing on October 12 have been cancelled.
Flight EY888 from Abu Dhabi to Nagoya on October 11 and return flight EY889 from Nagoya to Abu Dhabi on October 12 have also been cancelled.
Flight EY878 from Abu Dhabi to Tokyo Narita Airport on October 11 has been delayed to October 13, and return flight EY871 delayed from October 12 to 14.
Flight EY878 from Abu Dhabi to Tokyo Narita Airport on October 12 and return flight EY871 to Abu Dhabi on October 13 were likewise cancelled.
However, Flights EY888 and EY889 between Abu Dhabi and Beijing will continue to operate as scheduled.
Japanese authorities have already issued their highest level of disaster warning over torrential rain and tornado-like winds caused by Hagibis, which could be the worst storm in the country for 60 years.
The super typhoon comes as parts of Japan are still recovering from a devastating typhoon that struck a month ago.
“Etihad Airways continues to monitor the situation and will provide continuous updates. Affected guests are being assisted with their onward connections,” the airline spokesperson told Khaleej Times.
“We regret the inconvenience caused by this delay. The safety of our guests and crew is Etihad Airways’ highest priority,” Abu Dhabi-based carrier added.
Affected passengers can call the Etihad Airways Contact Centre on +971 600 555 666, visit etihad.com, or check the mobile app.
Guests in Beijing can contact our local contact centre on 400 882 2050 and those affected in Nagoya and Narita can call 008 133 2984 719 for further information.
Earlier, Emirates flights to and from Japan on Saturday have been cancelled.
The Dubai-based airline spokesperson told Khaleej Times on Thursday: “Emirates can confirm that its flights to and from Haneda and Narita Airports in Tokyo, and Osaka on October 12 (Saturday) have been cancelled due to Super Typhoon Hagibis.”
Passengers who booked to travel to and from Japan on tickets purchased on or before October 10 can opt to change their flights up to seven days later than originally booked. They are also advised to contact their travel agent or local Emirates booking office for options.
“Emirates apologises for the inconvenience caused, however the safety our customers and crew is of the utmost importance and will not be compromised,” the spokesperson for the Dubai-based carrier added.
Typhoon Hagibis has already caused cancellations of two Rugby World Cup matches that were to be played Saturday.
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