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September 20, 2020
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Home » Supervisor (open vacancy) – Al Kuwait – Kuwait Jobs

Supervisor (open vacancy) – Al Kuwait – Kuwait Jobs


Job Description

Responsible for delivering a friendly and efficient customer service by creating a warm and welcoming atmosphere for Restaurant’s customers, answering telephone calls, taking reservations and managing the efficient and timely seating of customers in order to maximize customer satisfaction and retain and attract new customers.

  • Perform restaurant opening and closing activities and organize management of repair and maintenance issues.
  • Welcome and greet Restaurant’s guests.
  • Interact with internal and external guests and other departments to resolve issues and complaints.
  • Responsible for the performance of floor boys.
  • Assisting staff in the smooth execution of flawless customer service.
  • Assisting the Direct Manager with scheduling employees for required training sessions.
  • Maintaining a clean, safe and comfortable environment for guests and staff, and taking corrective action to resolve issues.
  • Supervising the monitoring of temperatures of buffet items and taking corrective actions if needed.
  • Provide guests with estimated waiting time and maintaining a professional, courteous attitude when confronted with hostile, impatient or irate guests.
  • Provide guests with menus, inform them of their server’s name and Inspect table for proper presentation and tidiness

Skills

– previous experience in the same role.

Job Details

Job Location
Al Kuwait, Kuwait

Company Industry
Other Business Support Services

Company Type
Employer (Private Sector)

Job Role
Customer Service and Call Center

Employment Type
Full Time Employee

Monthly Salary Range
Unspecified

Number of Vacancies
Unspecified

Preferred Candidate

Career Level
Mid Career

Residence Location
Kuwait

Degree
Bachelor’s degree / higher diploma



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