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September 29, 2020
Home » Sales Associate at Ali Abdulwahab Al Mutawa – Kuwait – Kuwait Jobs

Sales Associate at Ali Abdulwahab Al Mutawa – Kuwait – Kuwait Jobs

Job Description

Purpose of Job:
The position serves as a frontliner of the business. It is responsible to achieve given sales target, comply in the required Customer Service Standards.
Essential Duties and Responsibilities:
– Maintains efficient/effective customer service using the CS and Selling Process at all times
– Maximizes sales opportunities in the process of closing a sale during customer encounters
– Performs the following functions to drive more sales:
– Attends and assists customers in the selection and choice of merchandise
– Presents features, functions, purposes, benefits, uses, brand and quality of the products
– Ensures to push suggestive selling techniques by offering other product alternatives
– Replenishes items on display and ensures availability of items in the selling area
– Merchandises and arranges display of items
– Monitors movement of items and informs the store/showroom management team of the fast and slow moving items as basis for future replenishment activities
– Updates the Line Manager of inter-store/showroom transfers to ensure quality/adequate quantity of merchandise and timely delivery of items
– Ensures that all items in the selling area are properly displayed and merchandised, with correct prices, with labels and security tags
– Promotes and supports store/showroom campaigns, brand marketing strategies, activities, promotions and loyalty programs
– Helps implement health, safety and security control and practices in the workplace – e.g., merchandise loss, damage, pilferage, theft, fire prevention, etc.
– Assists in periodical/yearly store/showroom inventory/stock-taking
– Deals with customer queries and routine product questions utilizing store/showroom and product knowledge
– Handles customer complaints and directs concerns to appropriate channels when necessary
– Ensures cleanliness and orderliness in cleaning the store/showroom if necessary and proper stocking of items
– Supports management decisions, requirements, expectations
– Commits to follow and observe all store/showroom policies, rules and regulations
– Performs other related duties and responsibilities as directed by his/her Line Manager/s


Previous experience with customer service or sales support background
– Bilingual – Arabic and English is a plus factor
Core Competencies
– Achievement Orientation
– Customer Service Focus
– Interactive Communciation
– Teamwork and Cooperation

Job Details

Job Location

Company Industry
Wholesale & Import/Export Trade

Company Type
Employer (Private Sector)

Job Role

Employment Type
Full Time Employee

Monthly Salary Range

Number of Vacancies

Preferred Candidate

Career Level
Entry Level

Years of Experience
Min: 1

Residence Location

High school or equivalent

Click here to apply

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