• Implements and manages the Network Infrastructure Contract.
• Maintaining Service Level Agreement (SLA) metrics as specified by the contract.
• Establishes and maintains correct manning levels.
• Complies with contractual service obligation, safety regulations, government and company regulations regarding employment of contract staff and any other directives put in force by the
Government/Company for smooth contract administration.
• Effectively manages and provides full technical and admin support for various Services within the Contract.
• Administering and ensuring continuous operation of the System.
• Generating reports of Service Levels and Key Performance Indicators (KPI) of all functions and staff in accordance with the Contract.
• Responsible for managing new projects and installations Company wide and sole coordinator with Company and other Contractors.
• Coordinates with Company other IT and functional teams to communicate issues involving Network Infrastructure Services.
• Coordinates with vendors and manufacturers for smooth and optimized delivery of the Services.
• Documents, records and endorse the details of all amendments made to the Network Infrastructure.
• Provides technical and functional implementation Services from the
Contractor’s in-house teams during the implementation of a new release, upgrades, projects and technologies.
1) Bachelor Degree/B.S. in Computer /IT/Electronics.
2) Minimum Ten (10) years of experience in IT.
3) At least five (5) years shall be as management and administration of major enterprise level IT Projects.
4) Well versed in Service Level Management.
5) Well versed in Project Management.
Technical and Professional Certifications:
The following Professional
Qualifications and Certifications are mandatory and should be met:
1) Project Management
Professional (PMP) from Project
2) Information Technology Infrastructure Library (ITIL) Expert
- Job Location
- Al Kuwait, Kuwait
- Company Industry
- IT Services
- Company Type
- Employer (Private Sector)
- Job Role
- Information Technology
- Employment Type
- Full Time Employee
- Monthly Salary Range
- Number of Vacancies
- Career Level
- Years of Experience
- Min: 10
- Residence Location
- Bachelor’s degree / higher diploma