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July 4, 2020
Home » Manager/Senior Manager – Performance Improvement Advisory – Technology, Media & Entertainment, Telec at Ernst & Young – Al Kuwait – Kuwait Jobs

Manager/Senior Manager – Performance Improvement Advisory – Technology, Media & Entertainment, Telec at Ernst & Young – Al Kuwait – Kuwait Jobs

Job Description

Your Key Responsibilities
You will focus on transforming the Digital and Customer agenda in leading Telco operators in MENA region. You will team with various EY groups with digital capabilities to pursue and deliver digital and customer strategy engagements and solutions that will bring our clients’ digital vision and strategy to life.
As Advisory TMT Manager/Senior Manager, you’ll actively establish, maintain and strengthen internal and external relationships. With guidance from partners and directors, you’ll identify potential business opportunities for EY.

  • Manage multiple projects, engagement economics and receivables, project resources and team utilization
  • Lead the delivery and execution of high quality deliverables and manage service quality, brand and client expectations
  • Collaborate with team members in developing applicable methodologies, tools, approaches, points of view, thought leadership and accelerators to differentiate EY in the digital and customer advisory market for telco environments
  • Providing broad technical knowledge of various key technology and business platforms used by telco operators
  • Teaming with client technology professionals and third-party strategic alliances
  • Interacting and communicating effectively with teammates, clients, stakeholders, and executives
  • Professional network and networking skills
  • Excellent oral and written communication skills
  • Client relationship management and account management skills. Experience in handling mid to large-size accounts
  • Ensure compliance to the firm’s standards, processes and policies
  • Contribute to the firm’s initiatives in enhancing market leadership, growth, quality, people agenda and operational excellence
  • Take the lead in recruiting activities


To qualify for the role you must have

  • Bachelor’s degree in Telecom Engineering or in IT related domain
  • Graduate degree, preferably from a premier institute with a good academic background
  • At least 6-8 years (Manager) and at least 8-10 years (Senior Manager) of relevant experience, preferably working in consulting domain
  • Expertise in two or three areas: digital / business transformation, strategy formulation, customer journey, and go-to-market strategy
  • In-depth telco domain knowledge and expertise
  • GCC nationals are preferred
  • Bilingual applicants are preferred (Arabic and English)
  • Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise business processes with technology skills
  • Knowledge of leading practices, benchmarking, peer company environments and prior advisory experience relevant to industry-specific business and technology functions

Ideally, you’ll also have

  • Certifications and prior consulting experience highly preferred
  • Willingness to travel
  • Flexible to adopt to a demanding lifestyle
  • Able to thrive in relatively unstructured situations
  • High initiative and drive, positive attitude and high commitment
  • Maturity and ability to handle pressure

Job Details

Job Location
Al Kuwait, Kuwait

Company Industry

Company Type
Employer (Private Sector)

Job Role

Employment Type
Full Time Employee

Monthly Salary Range

Number of Vacancies

Preferred Candidate

Career Level

Years of Experience
Min: 6

Bachelor’s degree / higher diploma

Click here to apply

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