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Kuwait City
August 6, 2020
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Home » Hotel Receptionist at Ikarus United Marine – Hawali – Kuwait Jobs

Hotel Receptionist at Ikarus United Marine – Hawali – Kuwait Jobs


Job Description

·Perform all check-in and check-out tasks
·Manage online and phone reservations
·Inform customers about payment methods and verify their credit card data
·Register guests collecting necessary information (like contact details and exact dates of their stay)
·Welcome guests upon their arrival and assign rooms
·Provide information about our hotel, available rooms, rates and amenities
·Respond to clients’ complaints in a timely and professional manner
·Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
·Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
·Upsell additional facilities and services, when appropriate
·Maintain updated records of bookings and payments

Skills

·Work experience as a Hotel Front Desk Agent, Receptionist or similar role
·Experience with hotel reservations software.
·Customer service attitude
·Excellent communication and organizational skills
·Degree in hotel management is a plus

Job Details

Job Location
Hawali, Kuwait

Company Industry
Entertainment

Company Type
Employer (Private Sector)

Job Role
Customer Service and Call Center

Employment Type
Full Time Employee

Monthly Salary Range
Unspecified

Number of Vacancies
Unspecified

Preferred Candidate

Career Level
Entry Level

Residence Location
Kuwait

Gender
Female

Degree
Bachelor’s degree / higher diploma



Click here to apply

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