44 C
Kuwait City
August 7, 2020
Home » General Claims Manager at Career Hunters – Al Kuwait – Kuwait Jobs

General Claims Manager at Career Hunters – Al Kuwait – Kuwait Jobs

Job Description

• To supervise and manage General Claims Department in a way that complies with the contractual promise to the insured, and achieves the insurer’s profit goal.
• To uphold the company’s ethics, operating policies and conform with the department work instructions.
• Improves business relationships with clients, agents, brokers, and reinsurer’s witnesses.
• Coordinates with local and international loss adjusters.
• Analyses claims and gives feedback to other departments.
• Adjusts reserves and provides reserve recommendations to ensure reserving activities consistent with corporate policies.
• Develops plans for improving the department’s quality services (determining customer expectations, improving services based on customer expectations, developing claim practices to meet customer expectations).
• Develops guidelines for claim handling.
• Measures claim department’s performance (quality and profitability measures)
• Consistently supervises to ensure that claims are investigated, evaluated and resolved promptly and accurately.
• Coaches and trains claims department staff and encourage them for continuing education.
• Forecasts budget for the department.
• Investigates, evaluates and settles claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
• Assists the DCEO (Operations) in recruitment, selection, deployment, training and development of staff in coordination with the concerned department heads.
• Assists the DCEO (Operations) in any other capacity as and when required.


• 15 years of experience with minimum 3 years as a Claims Manager.
• Experienced in Property, Casualty and Engineering claims.
• ACII, CBCU or at least AIC Certified.
• Bilingual.

Job Details

Job Location
Al Kuwait, Kuwait

Company Industry
Insurance & TPA

Company Type
Recruitment Agency

Job Role
Finance and Investment

Employment Type
Full Time Employee

Monthly Salary Range

Number of Vacancies

Preferred Candidate

Career Level

Years of Experience
Min: 12 Max: 15

Bachelor’s degree / higher diploma

Click here to apply

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